Terms and Conditions
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End User Agreement
Last updated: March 29, 2020
PLEASE READ THIS END-USER AGREEMENT CAREFULLY. BY USING THE AIRBUY WEBSITE (THE “SITE”) AND THE PAYMENTS PROCESSING SERVICE OFFERED BY IT (THE “SERVICE”), YOU (THE “USER”) ARE INDICATING YOUR ACCEPTANCE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS END-USER AGREEMENT.
1. GENERAL
1.1 This end-user agreement may be changed without notice. Your continued use of this Site after any such changes constitutes your acceptance of the new end-user agreement and its terms and conditions.
1.2 This end-user agreement applies exclusively to your access to, and use of, this Site and does not alter in any way, the terms or conditions of any other agreement you may have with Airbuy for products, services or otherwise.
1.3 The headings of the clauses in the conditions is provided for convenience and ease of reference only and will not be used to interpret, modify or amplify the terms of the conditions.
1.4 No failure or delay by Airbuy to exercise any of its rights will be construed as a waiver of any such right, whether this is not done expressly or implied, nor will it affect the validity of any part of this end-user agreement or prejudice our right to take subsequent action against the User.
1.5 Airbuy cannot screen or edit all the content available from the Airbuy site and does not accept any liability for illegal, defamatory or obscene content. Users are encouraged to inform Airbuy of any content that may be offensive or illegal.
2. PRIVACY POLICY
Airbuy believes strongly in protecting user privacy. Therefore, we have put together and follow a policy that respects and addresses the User’s needs. Users of this Site should refer to our Privacy Policy for information about how Airbuy uses and collects information.
3. COPYRIGHT
Copyright 2016 - © Airbuy, Johannesburg, South Africa. All rights not expressly granted, are reserved. To obtain permission for the commercial use of any content on this site contact Airbuy at info@airbuy.africa.
4. INTELLECTUAL PROPERTY RIGHTS
All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of, or are licensed to Airbuy and as such are protected from infringement by local and international legislation and treaties.
5. LICENSES AND SITE ACCESS
5.1 Airbuy grants you a limited license to make use of the Site. Such grant does not include, without limitation: (a) any resale of the Site or content therein; (b) the collection and use of any listings or descriptions; (c) making derivative uses of the Site and its contents; or (d) use of any data mining, robots or similar data gathering and extraction methods. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Airbuy or any third party.
5.2 You may not use, frame or utilize framing techniques to enclose any Airbuy trademark, logo or other proprietary information (including the images found at this Site, the content of any text or the layout/design of any page or form contained on a page) without Airbuy's express written consent. Further, you may not use any meta tags or any other “hidden text” utilizing a Airbuy name, trademark or product name without Airbuy‘s express written consent.
6. LINKING
6.1 You are granted a limited; nonexclusive right to create a hyperlink to this Site provided such link does not portray Airbuy or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner. You may not use a Airbuy logo or other proprietary graphic or trademark of Airbuy to link to this Site without the express written permission of Airbuy. This limited right may be revoked at any time.
6.2 Airbuy makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of sites accessible by hyperlink from this Site, or sites linking to this Site. The linked sites are not under the control of Airbuy and Airbuy is not responsible for the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. The inclusion of any link does not imply affiliation, endorsement or adoption by Airbuy of the site or any information contained therein. When leaving the Airbuy site, you should be aware that Airbuy's terms and policies no longer govern, and therefore you should review the applicable terms and policies, including privacy and data-gathering practices, of that site.
7. USER CONDUCT
7.1 In using this Site, and any of the services it offers, you agree:
7.1.1 Not to use the website in such a way that is in violation of any applicable law or regulation;
7.1.2 Not to disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers or networks connected to or accessible through the Site or affiliated or linked Web sites;
7.1.3 Not to violate, or attempt to violate the security of Airbuy. Violations of system or network security may result in civil or criminal liability. Airbuy will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
7.1.4 Not to disrupt or interfere with any other user’s enjoyment of the Site or affiliated or linked Web sites
7.1.5 Not to upload, post or otherwise transmit through or on this Site any viruses or other harmful, disruptive or destructive files;
7.1.6 Not to transmit through or on this Site spam, chain letters, junk mail or any other type of unsolicited mass email to people or entities who have not agreed to be part of such mailings;
7.2 In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account (if applicable), and that you will comply with all applicable local, national and international laws and regulations in this regard.
8. INDEMNIFICATION
You shall remain solely liable for the content of any messages or other information you upload or transmit to Airbuy. You agree to indemnify and hold harmless Airbuy from any claim, action, demand, loss or damages (including attorneys’ fees) made or incurred by any third party arising out of or relating to your conduct, your violation of this end-user agreement, or your violation of any rights of a third party.
9. SUBMISSIONS
You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or submissions to Airbuy, or postings on this Site, are non-confidential and shall become the sole property of Airbuy. Airbuy shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. The submission of any materials to Airbuy irrevocably waives any and all “moral rights” in such materials, including the rights of paternity and integrity.
10. EMAIL DISCLAIMER
10.1 The information in all e-mail messages (document and attachments) sent by an employee / electronic agent / a legal member of Airbuy is confidential and may be legally privileged. The information transmitted is intended only for the person(s) or entity to which it is addressed. If you are not the intended recipient(s), please notify the sender immediately and then delete this email (document and attachments). Do not disclose the contents of this email (document and attachments) to any other person, nor make any copies thereof.
10.2 Internet communications cannot be guaranteed to be secure or error-free. Neither Airbuy nor the sender accepts liability for any errors or omissions in the contents of messages which arise as a result of email transmission. If verification is required, please request a hard copy version. Also take note that email can possibly contain viruses and that the recipient is responsible for checking and deleting viruses. In no event will Airbuy or the sender be liable to anyone for any indirect, special, consequential or direct damages arising from the transmission of email messages, the opening of email messages and their attachments, or any use thereof whatsoever.
10.3 No employee is authorised to conclude a binding agreement on behalf of Airbuy by email without the express written confirmation of a director of Airbuy. Nothing contained in said email shall be construed as a legally binding agreement or an offer to contract.
11. ACCEPTANCE OF FUNDS
11.1 By registering with Airbuy, you appoint Airbuy as your agent to process payments on your behalf in accordance with your instructions, subject to the terms and restrictions of this Agreement. Airbuy will at all times hold your funds separate from its corporate funds, will not use your funds for its operating expenses or any other corporate purposes, and will not voluntarily make funds available to its creditors in the event of bankruptcy or for any other purpose.
11.2 You acknowledge that (i) Airbuy is not a bank and the Service you are provided with is a payment processing service rather than a banking service, and (ii) Airbuy is not acting as a trustee, fiduciary or escrow with respect to your funds, but is acting only as an agent and custodian.
11.3 Airbuy reserves the right to hold funds beyond the normal distribution periods for transactions it deems suspicious or for accounts conducting high transaction volumes to ensure integrity of the funds.
11.4 Airbuy shall not be responsible for payments made to unintended Recipients or for payments made in incorrect amounts due to the input of incorrect information by Senders.
11.5 Airbuy reserves the right to require Users who receive payments through the Service and operate with high reversal rates or otherwise present a relatively high risk of losses to choose between closure of their Airbuy account or entering into an additional agreement addressing such risks, which may include higher fees.
12. CREDIT AND DEBIT CARDS
12.1 Airbuy does not facilitate credit or debit card payments in any event of a non-redeemable voucher from Airbuy which is in turn redeemed to a User (receiver) through the Airbuy system against a purchase of goods or services.
12.2 Airbuy reserves the right to charge the Merchant User, an issuing fee per transaction for issuing and maintaining the purchase details on its systems.
12.3 Airbuy is entitled to, at any time, claim back funds from a User which were deemed, or shown to be, the result of a fraudulent transaction. The User gives Airbuy the right to debit the funds directly from their Airbuy account, should the funds in their Airbuy account be insufficient.
13. IMPOSED LIMITS AND DELAYS
13.1 Airbuy reserves the right to impose an upper limit on the amount of a single transaction which will be accepted through the Service.
13.2 Airbuy reserves the right to impose certain limits with regards to the flow of funds in the system including, but not limited to: funds sent, funds received and funds withdrawn. Details of what these limits are will be available on the Site.
13.3 Airbuy reserves the right to delay the withdrawal of funds in the system based on when the funds were received by the User. This delay will be noted on the Site.
13.4 Airbuy reserves the right to freeze or suspend any account in the system for an indefinite period if there is suspicion of any illegal activity taking place or for any other reason whatsoever.
14. PROHIBITED TRANSACTIONS
14.1 You agree that you will only use the Service to accept payments for goods or services where payment is due and for which there exists an invoice which can be presented to Airbuy upon request.
14.2 You agree that you will not use the Service to accept payment for illegal products or services, including but not limited to materials that infringe the intellectual property rights of third parties.
14.3 You agree not to use the Service to sell securities, business opportunities, franchises, multi-level marketing, or for the pre-order of goods.
14.4 You will not use the Service, the Airbuy website or any of the services offered therein for any unlawful or fraudulent activity. If Airbuy has reason to believe that you may be engaging in or have engaged in fraudulent, unlawful, or improper activity, including without limitation any violation of any terms and conditions of this Agreement, your access to the Service may be suspended or terminated.
14.5 You will cooperate fully with Airbuy to investigate any suspected unlawful, fraudulent or improper activity.
14.6 You agree not to impersonate an Airbuy User or an Airbuy representative, or to request that an Airbuy customer provide you with their password or other information to access their account.
15. PAYOUTS
15.1 In order for Merchant Users to withdraw funds (the proceeds of payments due to them) that Airbuy is holding in custody for them, they are required to make a payout request on the Airbuy website. The funds will then be transferred electronically to their designated bank account (South African banks only).
15.2 Airbuy may enter into a separate agreement with Merchant Users to automate the Payout of funds from their account on a scheduled basis on terms acceptable to both them and Airbuy.
15.3 Each Payout may incur a fee as specified on your Account page.
15.4 Airbuy will not be held responsible for incorrect banking details being provided by the Merchant User which may or may not lead to funds held in custody being transferred to the incorrect party. It is the Merchant User’s responsibility to ensure the accuracy of the provided banking details.
16. NO SURCHARGES
Airbuy is not regulated by Visa, MasterCard, Diners and American Express regulations, as we do not collect any banking details to facilitate payment transactions online.
17. DEPOSITS AND BALANCES
17.1 You acknowledge that Airbuy does not hold a deposit-taking license (a banking license) and cannot hold funds on your behalf which are not the proceeds of payments due to you from the sale of goods or services which Airbuy processed on your behalf.
17.2 You acknowledge that if funds are present in your Airbuy account which are not the proceeds of payments due to you from the sale of goods or services, that Airbuy will endeavour to return these funds to you after a period of 48 hours after those funds came to be in your account.
18. SECURITY
18.1 Airbuy makes every effort to ensure the security and integrity of your account and we make use of sophisticated systems to accomplish this. You understand however, that there is a compromise made between the extent of these security systems and the inconvenience to you, the user.
18.2 You understand that security still relies heavily on the use of a username and password and undertake to contact us at once if you believe your username and password have been compromised, or if someone has transferred or may transfer money from your account without your permission.
18.3 Airbuy strongly suggests that you use a web browser with 128-bit encryption or better. However, regardless of whether you use a web browser with security features or not, Airbuy is unable to guarantee that data transmitted and is secure and/or will not be intercepted by third parties.
18.4 Phishing is a form of fraud where criminals attempt to access your confidential information. This is done by an email request for information, by luring you to a fake website or some other such means. In any case of phishing, Airbuy will respond as quickly as possible to alert users to the threat or to mitigate the threat. No guarantee is given as to this action however, and Airbuy will not be held liable for any funds lost as a result of a User falling prey to a phishing attack. It is the responsibility of the User to be aware of such potential threats, to avoid them and to report them to Airbuy upon discovery.
18.5 Airbuy reserves the right to implement any security measures deemed appropriate to lower or negate fraudulent transactions, which may result in certain payments a User (as a receiver), or from a User (as a sender), being disallowed.
19. FEES
You understand that Airbuy will charge fees for the use of any of the services it provides. These fees are available on the Site and may change from time to time. Your acceptance of this agreement indicates your acceptance of these fees and any change to these fees which may occur now or in the future.
20. DISCLAIMER OF WARRANTIES
20.1 YOU UNDERSTAND AND AGREE THAT THIS SITE AND THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK.
20.2 TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, AIRBUY AND ITS AFFILIATES DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF TITLE, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL OR WRITTEN INFORMATION PROVIDED BY AIRBUY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS, MERCHANTS, SPONSORS, LICENSORS OR THE LIKE SHALL CREATE A WARRANTY; NOR SHALL YOU RELY ON ANY SUCH INFORMATION OR ADVICE.
20.3 YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS OR YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA AND/OR SOFTWARE.
20.4 YOU ACKNOWLEDGE THAT AIRBUY DOES NOT CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES ON OR THROUGH THIS SITE, EXCEPT AS OTHERWISE AGREED IN WRITING, AIRBUY AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF CONTENT OR PRODUCTS DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES THROUGH THIS SITE.
20.5 AIRBUY DOES NOT MAKE ANY WARRANTY THAT THIS SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE SITE OR CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. AIRBUY DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THIS SITE OR INFORMATION PROVIDED BY AIRBUY VIA EMAIL OR OTHER MEANS, ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. NOR DOES AIRBUY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF AIRBUY OR ITS CONTENT OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THE SITE.
20.6 AIRBUY ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWN TIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF AIRBUY, ITS AFFILIATES, ITS LICENSORS OR A USER’S OWN ERRORS AND/OR OMISSIONS.
20.7 AIRBUY DISCLAIMS ANY WARRANTY OR REPRESENTATION THAT CONFIDENTIALITY OF INFORMATION TRANSMITTED THROUGH THIS WEB SITE WILL BE MAINTAINED.
20.8 ALL THE INFORMATION APPEARING ON THIS SITE IS PROVIDED WITHOUT A REPRESENTATION OR WARRANTY WHATSOEVER, WHETHER EXPRESSED OR IMPLIED AND AIRBUY DISCLAIMS ANY LIABILITY TO THE USER IN THIS REGARD.
21. LIMITATION OF LIABILITY
21.1 Airbuy has taken reasonable steps as far as is possible, to ensure the accuracy and completeness of the content shown on this site, to ensure that the user doesn’t suffer any loss or damages as a result of the use of this site.
21.2 UNDER NO CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION NEGLIGENCE, SHALL AIRBUY OR ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING, OR DISTRIBUTING AIRBUY OR RELATED SERVICES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR INABILITY TO USE AIRBUY OR ANY CONTENT PROVIDED BY OR THROUGH THIS SITE, OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF AIRBUY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
21.3 AIRBUY SHALL HAVE NO LIABILITY TO YOU IN CONNECTION WITH ANY ACTIONS OR TRANSACTIONS BY AN INDIVIDUAL THAT USES YOUR USER NAME AND PASSWORD WITH YOUR CONSENT OR KNOWLEDGE OR ANY CAUSE OVER WHICH AIRBUY DOES NOT HAVE DIRECT CONTROL, INCLUDING, BUT NOT LIMITED TO, PROBLEMS ATTRIBUTABLE TO COMPUTER HARDWARE OR SOFTWARE (INCLUDING COMPUTER VIRUSES), TELEPHONES (OR OTHER COMMUNICATIONS EQUIPMENT), OR INTERNET SERVICE PROVIDERS.
21.4 AIRBUY SHALL HAVE NO LIABILITY TO YOU IN CONNECTION WITH ANY PRODUCT, SERVICE OR OTHERWISE, PURCHASED OR USED AS A RESULT OF THE USE OF THIS SITE. IT IS EXPRESSLY UNDERSTOOD THAT THE USER IS AWARE THAT AIRBUY PROVIDES A SERVICE TO BRING BUYER AND SELLER OR SERVICE OFFERER AND SERVICE CONSUMER TOGETHER, AND ACCEPTS NO RESPONSIBILITY FOR THE QUALITY, RELIABILITY, SAFETY, FUNCTION, SUITABILITY OR OTHERWISE, OF A PRODUCT PURCHASED, SERVICE USED, OR OTHERWISE, AS A RESULT OF THE USE OF THIS SITE.
21.5 Airbuy shall not be liable for any fraud, deception or misrepresentations by Users of the Service in any capacity whatsoever.
21.6 In no event shall Airbuy be liable for any act or omission of any third party (such as, for example, any provider of telecommunications services, internet access or computer equipment or software) or for any circumstances beyond our control (such as, for example, a fire, flood, or other natural disaster, war, riot, strike, act of civil or military authority, equipment failure, computer virus, or failure or interruption of electrical, telecommunications or other utility services).
21.7 Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, in such jurisdictions, liability is limited to the fullest extent permitted by law.
22. USER’S LIABILITY TO AIRBUY
In the event that Airbuy takes action against you for breach of these terms of use, you agree to reimburse Airbuy for all legal costs, including tracing fees and collection commission, on a scale as between attorney and own client.
23. APPLICABLE LAW
The terms and conditions pertaining to any products or services appearing on this site or pages shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Use of the service offered on this site or pages will constitute the users consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of the terms and conditions pertaining to this site or such products or services.
24. TERMINATION
Notwithstanding any of these terms and conditions, Airbuy reserves the right, without notice and in its sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site.
25. SEVERABILITY
If any provision of this end user agreement is held to be invalid, void or for any reason unenforceable, then that provision shall be deemed severable from this end user agreement and shall not affect the validity and enforceability of any remaining provisions.
26. DOMICILIUM
Airbuy chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: UNIT D, CASTLE WALK CORPORATE PARK, KUISEB STREET, ERASMUSKLOOF, PRETORIA EAST, 0181.
27. TERMS
27.1 The terms “The User”, “The Merchant User” and “You” are used interchangeably, referring to individuals with “Personal” accounts, “Merchant” accounts which automatically create “Personal” accounts for them and/or entities accessing this web site for any reason.
27.2 The terms “we” and “Airbuy” are used interchangeably and refer to Airbuy SA (Pty) Ltd itself and all individuals and/or entities acting directly on behalf of Airbuy SA (Pty) Ltd.